You might have witnessed civic participation if you have Facebook, and Twitter accounts. These comments about the community stir up dialogues and debates. The government is using these civic engagement plans to drive dialogues and inform decision-making processes. Because the communication system in two ways, it helps the government collect and share information with the public. This is the reason that these platforms house a lot of data. The data that these civic engagement platforms house can be used to combat noise. Moreover, the data can help in supporting the narratives about why a plan is important. Another benefit of these civic engagement platforms is that they help you in getting opinions and feedback.