This error is generally caused by a conflict with another application running in the background when you try to download a payroll update. QuickBooks Error 15215 often occurs while performing payroll update and releasing maintenance. Are you facing QuickBooks error code 15215 when downloading payroll updates.
Give A Quick Restart to Your Computer System in Selective Start Up.
Before going to restart your computer system, you should properly close QuickBooks support.
Press Window key along with ‘R’ key simultaneously to open a small Run window where you need to type msconfig.
Click ‘Ok’ and you will come across a configuration utility window.
Choose ‘Selective Startup’ option and a checkbox stating load startup item needs to be unchecked.
Select ‘Ok’ option after clicking on ‘Save’ option.